I'm slowly losing patience with mecca and if I don't get access to my account (which I now can't even get into because security have put a block on it) to withdraw my money I will have no choice but to take this further. But to be honest with you I really don't believe a word anyone has told me at customer service as I've had no email about my account or about the 2 forms of id I sent them. Still no email so I called again yesterday only to be told that they were in the process of verifying my account and could i please give them just a bit more time. The first time I was fobed off by her saying she would send a message to security asking them to email me about the account and that it can take up to 72 hrs for a security check to go through. That was a week ago and I've called customer service twice since then.

He sent me an email with the address and I sent an email away with my 2 forms of id. The man said i had to email 2 forms of id to get my account opened. The man said it was fine and he would let the security department know. When I went to withdraw my money from my account it kept coming up as bad request so I had to end up phoning customer service who told me that security had put a block on my account i did say i was not sure if it may have been because i did by mistake put in the wrong year of my date of birth.

I deposited £10.00 and won a few small prices also won £115.00. Nicola Twaddle: 1/5 Stars Not paying my winnings I recently joined mecca online bingo I think it was the 31st December.

Glenda Meade: 1/5 Stars duty manager does not do his job, i have been playing bandit all nite and somebody played my credit I played the bandit this evening as always £120 plus i put in, i reserved my bandit as went to play bingo,when i came back 25 pound credit had been used, i asked for cctv to be looked at the manager looked and said oh well ye can see what happened but cant do a thing, 7 customers also told him that the women had played my credit and he still did nothing, 400 plus a month i pay for my bingo a month, and a person comes in plays all ur credit on abndit, he admits he never seen her before and more or less toled me he cant do anything? Mecca Bingo has not yet responded.

Is mecca bingo online down